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Knowledge base
Contact us
How to reach us if urgent help needed
1
Contact details
Getting started with BidWork
Subcontractor/Supplier
1
Receiving an inquiry for the first time as a Subcontractor/Supplier
Contractor
0
Help for subcontractors/suppliers
Enquiry invitations
5
Respond to an enquiry invitation
Upload/revise a quote
Change invite assignee
Send a message / RFI to a contractor
Sign up to Supplier/Subcontractor Membership on OFA
Help for contractors
Projects
2
Create a project
How to create project and package templates
Drawings&Docs
4
Upload documents and drawings
Edit title, revise, delete a document
Create a folder
Allocate documents to packages
Project details
3
Edit project details
Archive a project
Edit project address / location
Work Packages
6
Create a package
Importing packages
Duplicate a package
Publish / Sending out a package
Publish / Sending out a package (via Outlook Mail Merge)
View all 6
Invitees
7
Import invitees
Add Invitees
Filter invitees / companies
Invite status menu
Adding notes to invitees
View all 7
Network Directory
5
Adding tags to companies
Adding Pre-qualified badge
Manually adding / editing people in the Network Directory
Deactivate Company
How To Add Suppliers To Your Network Directory
Quotes
3
Create/Upload a quote on behalf of a company
Mark a subcontractor/supplier as quoted
Revise a quote on behalf of a company
Addendum
2
How to work with addendums and how they are triggered?
Issue an addendum for a single package
Messaging
2
How to send a project wide message
How to send a package wide message
Auto-compare
3
Individually compare documents
Bulk compare documents
Share document changes with pricing supply chain
Procore integration
1
How to use the Procore BidWork integration
General knowledge
2
Status bar (Chevrons)
Navigating around BidWork
The AI Tools
3
The X-Ray Feature
The Gap Analysis Feature
Rate Search Tool
Manage company account
Manage office(s)
1
Creating An Office (Managed In OFA)
Manage employees
2
Add, Disable, Remove Employee Or A Coworker (Managed In OFA)
Office Lead Role (Managed In OFA)
Manage company profile
2
Change Your Company Logo (Managed In OFA)
Editing Company Information (Managed In OFA)
Manage personal profile
Personal information
1
Edit Personal Info (Managed In OFA)
Frequently asked questions
General FAQs
9
Which browsers support BidWork?
How can I get in touch with customer support?
How many user accounts can be created within my company?
How do I get a user account on BidWork?
Not receiving emails from BidWork
View all 9
FAQs - Contractor
7
What's the difference between ‘mark as quoted’ and ‘upload a quote’?
Can I change the status of subcontractors/suppliers?
Who receives the enquiry invitations to quote when I send them out?
How can I download quotes from a tender or a specific package?
Can I resend a bid invite to a subcontractor/supplier?
View all 7
FAQs - Subcontractor/Supplier
1
Is a basic Subcontractor account free?
Advanced Functionalities
Transparency Features
2
Auto Drawing Register
Closed Envelope Bidding
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