User permissions will determine what options are available to you on the left-hand side of the navigation. To access this functionality, you must have the Organisation Unit Administrator permission.


To manage your account, click the “Admin” option in the menu on the left.



The first page you will see is “Users”. To create a new user, click “Create user” on the left side of the screen.




Enter the name, email address, and assign the permissions. You can also see a description of the permission using the icon on the left.



If you click “Manage”, you will be able to amend the permissions and name of the user.



To find a user quickly, use the search bar. The search is fuzzy, meaning if you spell the name incorrectly, it will still appear in the list.



To deactivate a user, click the “Active” toggle. This will keep the account in your list of users, but stop them from logging in. The user can be reactivated by clicking the toggle again.


Click “Add Filters” to filter the list of users to show only those active or not, and users that have specific permissions.



To remove a user from the platform, please send your request to [email protected] with the user’s information. Please also ensure that the user is not listed as the Primary or Billing Contact, alternatively, please amend this information first before making the request.


Manage Permissions


To manage your users and amend permissions, click “Manage Permissions”.



Click “Manage Users”, to add or remove users from the permissions group. You can also search for a user to find a specific user quickly.



To remove a user’s access to BidWork, you must disable access to Marketplace Find and Track.