The status “Viewed” on BidWork means that any individual invitee from a company that has been invited to bid, has opened the invitation. Once an invitee does that a tick icon will be displayed in the “Viewed” column for the Contractor. Instances that trigger the “Viewed” status are:
When an invitee clicks on the link directly from the invitation email
When an invitee clicks on the invitation inside the “Your enquiries” tab
Note: an invitation is not considered as “Viewed” if the invitee just looks/hovers over it in the “Your enquiries” list
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Happy bidding!